Word travels quickly in this city, and these days it travels through a star rating. A single fabricated review can undo a decade of good work in the Northern Quarter, Didsbury, or out toward Salford, and you rarely find out which job you lost because of it. Erase Trax removes reviews that breach Google and Trustpilot policy, pushes damaging results off your first page, and rebuilds a profile that reflects the standard you actually work to.
Manchester enquiries answered within one working day
We go through your reviews, ratings, and search results and hand back a straight account of what is losing you customers.
Platforms, forums, and complaint boards are checked every day, so a bad post reaches you within hours, not weeks.
We create accurate, useful content under your brand until the harmful links no longer hold their position.
Each review gets a reply written to hold your credibility in public and give the customer a reason to come back.
When something starts to spread, we get involved the same day and cut the momentum before it settles in.
Once the profile is sorted, we stay on the account. New posts arrive whether anyone is watching or not.
Work through Manchester listings as they stood before we filed and once the removals came through. Real profiles, screenshots left untouched.
A Deansgate bar and an Ancoats accountancy practice both live on trust, they simply earn it from different crowds. We adjust the plan to whoever is checking your reviews.
Investors, journalists, and future employees all land on the same results page. We keep it accurate.
Local customers compare in seconds and rarely look twice. We put you ahead of that decision.
Solicitors, dentists, and consultants trade on a personal name. We protect it like a brand asset.
Donations follow belief. One damaging thread can quietly slow the funding.
Parents read everything before applying. We keep what they find fair and current.
Patients sort clinics by rating before reading a word. We repair the number and grow real reviews.
In hospitality, half a star decides whether a Saturday is full or half empty.
Trustpilot and marketplace ratings gate the sale. We defend yours everywhere you trade.
Google gives placement to strongly rated listings. As your score drops, so do views, clicks, and enquiries.
Anybody can publish something untrue about your business, and it stays public until it is formally challenged.
People land on your profile ready to book, read two harsh reviews, and leave without saying a word.
Charges apply to removals only, never attempts, and we do not ask for your logins at any stage.
Honest criticism is fair and has to stay. Reviews that breach the platforms’ published rules are another matter, and those we go after. We audit yours before anything is agreed and tell you plainly what stands a chance.
Made-Up Reviews
Left by accounts with no dealings with your business, or built on events that never happened.
Attacks on your staff, threatening language, or discriminatory remarks, none of which the platforms allow.
Reviews used to promote something else, plant links, or repeat identical text across several listings.
Traced to competitors, former employees, or anyone with a private reason to damage your name.
Feedback meant for a different company, or comments with no connection to any visit or purchase.
LATEST CALIFORNIA TAKEDOWNS
"I’ve never actually used this Manchester business, but I wanted to warn everyone not to trust them. Terrible company and definitely not worth your money."
"Terrible service! Avoid this Manchester company! Worst business ever! Do not use them! Terrible service! Avoid! Avoid! Avoid!"
"The traffic and parking around Manchester city centre are terrible. The council needs to add more parking spaces and sort out the confusing road signs."
Your review history is split into legitimate feedback and reportable breaches, with the reasoning explained for each.
Qualifying reviews are filed through the official route and escalated further whenever the first response falls short.
We set up a simple system so your happy Manchester customers leave reviews without needing to be chased.
Every review, mention, and article tied to your name is collected so the whole picture is visible from the start.
Each damaging post is documented with evidence and matched to the exact rule it violates.
Submissions run through the platforms' own channels, which keeps your Business Profile completely safe.
You are left with a practical plan that keeps the profile strong long after the last removal lands.
Breaching reviews come off permanently and your average returns to where your work puts it.
Nothing on the page plants doubt, so more visitors go from reading to ringing.
Regular customers finally leave the feedback they always intended to write.
The next fake post is caught within days rather than found half a year later.
This is the whole business, not an extra on a marketing retainer. The focus is why our filings get approved.
Nothing is submitted without documented proof. No shortcuts, and no gambling with your listing.
If a review survives, you owe nothing for it. Our income depends entirely on outcomes landing.
Live case status sits in your dashboard, so you never have to email for an update.
Over 75,000 reviews removed, and a 5.0 rating on our own Google listing.
Evidence, timelines, and policy citations go out with every filing, and that preparation decides the outcome.
No. Genuine feedback stays online. We reply to it properly and work on lifting your overall rating.
Yes. We report breaches using the official reporting tools Google and Trustpilot provide.
Simple removals clear within days. Disputed or larger batches usually take three to six weeks.
You pay nothing for it. Charges apply only to reviews successfully removed.
Yes, including Salford, Stockport, Bolton, Oldham, and Trafford, plus clients across the UK.
No. The full process runs without your passwords or Business Profile access.
Send over your business name and we will come back with a clear assessment: which reviews qualify for removal, what is holding your rating down, and how long a full cleanup should take. Free to request, with no account access needed.
Leading reputation management and digital growth agency trusted by 900+ clients worldwide.
© 2026 Erase Trax. All rights reserved.