Review removal for businesses in the UAE

Google carries most of the weight for a business in Dubai, Abu Dhabi or Sharjah, and Google applies one published policy everywhere. What is particular to the UAE is the trades that live on reviews (hotels, restaurants, clinics, property and car dealers) and a profile that may carry reviews in English and Arabic.

A trader weighing out dates for a customer at a spice and dates stall.
Contact
WhatsApp, email or the US line
UAE office
None — one remote team
You are invoiced for
Verified removals only
In short

Can a business in the UAE get a fake Google review removed?

Only if it violates the platform’s own published policies, which are the same in every country. Erase Trax works on Google first, then Tripadvisor, Talabat and Facebook where they apply, for reviews in English or Arabic. It is a remote team with no UAE office, and only verified removals are invoiced.

In the United Arab Emirates

What is particular to the United Arab Emirates

  1. Google first, then the platform your trade lives on

    Google Maps is where most customers in the UAE read about a business before they visit.

    After that it depends on the trade: Tripadvisor for hotels, restaurants and tours; Talabat for restaurants that deliver; Facebook where your page collects reviews. Each site has its own published policies and its own way of deciding, and the audit names which apply to you.

  2. Hospitality, property, clinics and car dealers

    These are the trades where one bad week of reviews costs the most.

    A hotel or restaurant is compared side by side with its neighbours, a real-estate agency is judged before the first viewing, a clinic is chosen on its rating, and a car dealer or workshop is picked from a map. The review patterns differ by trade, and the audit looks at each profile on its own terms.

  3. Reviews in Arabic

    The policy is the same in Arabic as in English.

    A review from someone who was never a customer, a competitor’s advert or plain abuse is handled the same way whatever language it is written in, but where the exact wording decides the outcome, the language matters. Tell us up front if your profile carries reviews in Arabic so the audit is scoped honestly rather than guessed at.

  4. No UAE office, and not a law firm

    There is no office in Dubai, Abu Dhabi or Sharjah.

    The same remote team that works for US, UK, Canadian and Australian clients serves the UAE, and those three are named because clients trade there. Nor are we lawyers anywhere. What we work to is each platform’s own published policy, a separate route from any legal one. The easiest way to reach us is WhatsApp or email, and you hear back within 24 hours.

How we work

Four stages from anywhere in the United Arab Emirates. The invoice is the last one.

  1. Free audit

    Send every profile a customer opens. Each review is checked against that platform’s own published policies and you get the verdict in writing, including what stays and anything the language of a review leaves uncertain.

  2. Case opened

    Every review that violates policy is taken on for you, English and Arabic alike, on Google first and then Tripadvisor or Talabat where they act. No login to your accounts is needed.

  3. The platform decides

    You see where each one stands. Each platform has its own policies, and each is dealt with on its own terms.

  4. Removed. Now you pay.

    Only for removals verified on your live profile, at the price per removal agreed in writing before work starts.

Before you call

The questions we get asked

  1. Are you based in the UAE?

    No. One remote team serves the UAE, the US, the UK, Canada and Australia; there is no office and no local staff in the Emirates. The policies we work to are the platforms’ own and they are the same everywhere, so the work is done the same way from anywhere.

  2. How do I reach you from the UAE?

    WhatsApp or email is the easiest. The phone lines are a US and a UK number, so from the UAE they are international calls and what they cost depends on your plan. All three reach the same people.

  3. Can you deal with reviews written in Arabic?

    A review that violates policy on its face (never a customer, a competitor’s advert, abuse) is handled the same way in any language. Where the case rests on what the review says, tell us the language when you send the profile and the audit will say plainly what we can and cannot judge.

  4. Which platforms do you cover in the UAE?

    Google first, then Tripadvisor, Talabat and Facebook where they apply. Other sites are taken case by case: if a site will not act on a policy-violating review, we say so rather than start a case that goes nowhere.

  5. Is this a legal service?

    No. We are not a law firm and give no legal advice. The route is each platform’s own published policy. If you are thinking about a legal route, speak to a lawyer in the UAE.

Where our clients are

Regions we work across in the United Arab Emirates

Named because clients trade there, not because we have an office: Dubai, Abu Dhabi, Sharjah. The same remote team and the same platform policies.