#1 Reputation Management Agency

Remove negative reviews. Pay only after they’re gone.

Not every bad review is fake — but many still violate platform policy and can be removed. Most business owners don’t know which ones. Our experts do.

Most customers read reviews before choosing a service — we help businesses in the US, UK, Canada, Australia and the UAE fix negative search results, improve ratings across all platforms, compete in Google rankings with SEO and AI Search Optimization (AEO), and grow social media — so your leads don’t get wasted and customers trust your business.

  1. 1Review Removal — pay only after it’s removed
  2. 2Reputation Monitoring — every new review seen within a day
  3. 3SEO & AI Search — get recommended by Google & ChatGPT
  4. 4Social Media Post Removal — false posts taken down, pay after
  • No upfront payment
  • We never need your login
Get my free auditWhatsApp us
10+
Years experience
900+
Clients
1,500+
Projects
3.68 → 4.87
Avg. rating
An illustrative Google Maps business listing, for 3 example businesses in turn. In each, the recent reviews that violate the platform's policies are removed and the genuine reviews stay. Northside Plumbing & Heating: 3 of 5 reviews removed, rating from 3.1 to 4.7. The Harbour Row Hotel: 3 of 5 reviews removed, rating from 3.4 to 4.6. Elmfield Dental Practice: 2 of 5 reviews removed, rating from 3.6 to 4.5.
Northside Plumbing & HeatingPlumber · Open now
  • Marcus T.Breaks policyIn our handsRemoved

    Never used them. Total scam. Avoid.

  • Priya S.Genuine · stays

    On time, explained the fault, fixed it.

  • user_88214Breaks policyIn our handsRemoved

    terrible terrible terrible do not use

  • Dan W.Genuine · stays

    Good work. A bit pricey, but worth it.

  • A. CompetitorBreaks policyIn our handsRemoved

    Use us instead, we are cheaper.

Removed
0 of 3
Genuine
2 kept
Your bill
Nothing yet3 removals
Done for you

Your reputation decides who wins the client.
We make sure it’s you.

Every fake 1-star review sends customers straight to your competitor. Leave it to us — you focus on running your business.

  1. 1

    Free review audit

    Send your Google profile. We check every review and tell you which ones violate policy.

  2. 2

    In our hands

    Our team handles all the work, through the platform’s own policy process. You don’t lift a finger.

  3. 3

    The platform removes them

    Google or Trustpilot reviews our evidence and takes the policy-violating reviews down. Honest reviews stay.

  4. 4

    You pay only after removal

    Nothing removed? Nothing to pay. No upfront fees, no retainer.

  • Our charges are in budget — no extra payment.
  • Billed weekly — no fixed term.
Why choose us

The gold standard in reputation management

  • 10+ years experience

    A decade of reputation work across four countries

  • Guaranteed results

    Pay only after a review is removed

  • 24/7 support

    A real person, round the clock

  • 1500+ projects delivered

    900+ clients served worldwide

  • Proven & safe strategies

    Policy-compliant, authentic work. No fake practices.

Sound familiar?

Five problems that quietly cost you customers

Pick yours. Flip the switch. See it fixed.

01/ 05

Fake and competitor reviews

What it costs youEvery new visitor reads them first — and books someone else.

Our service: Review Removal
Rating2.3★4.4★
Illustrative · invented names

Not sure which one is yours? The free audit tells you in 24 hours →

Our services

Four ways we fix what
people find

Platforms we remove reviews from

  • Google
  • Trustpilot
  • Facebook
  • Yelp
  • ConsumerAffairs
  • TripAdvisor
  • Glassdoor

Plus Reddit and Instagram, and more.

Trademarks belong to their owners.

Client outcomes

Real profiles. Ratings that climbed.

18 client profiles, captured from Google itself, before and after our work.

Average Google rating · 18 client profiles

3.684.87: the average rating went from 3.68 to 4.87 stars.

All 18 rose. The lowest rating after: 4.7 stars.

  • 18profiles
  • +1.19avg. rise
  • 4.7lowest after

Each client profile · Google rating, before and after

Before
After

2.54.9 stars, +2.4 stars

Tampa, FL· Plumber

Before
After

2.95.0 stars, +2.1 stars

Rancho Cucamonga, CA· Locksmith

Before
After

2.94.9 stars, +2.0 stars

New Brunswick, NJ· Criminal justice attorney

Before
After

3.44.8 stars, +1.4 stars

Hallandale Beach, FL· Moving service

Real Google Business Profile screenshots, shown with our clients’ permission. Names withheld for confidentiality.

Get your free auditSee all 18 client outcomes

Before and after screenshots

Real Google Business Profile screenshots, shown with our clients’ permission. Names, signs and van lettering are blurred for confidentiality.

Who we work with

Specialists in your trade

Each guide covers what we find in that trade, what we do about it and what it protects.

Any other industry? If your business lives on its reviews, we can help.Ask us

Questions

What people ask
before they call

Straight answers, including what we cannot do for you.

Get your free audit

A person replies within 24 hours

Can you actually remove a bad Google review?

If it breaks Google’s policies — fake, spam, never a customer, a competitor — yes, we can take it on. The same goes for reviews on Trustpilot and posts on Facebook, Reddit and Instagram. An honest review from a real customer cannot be removed, and no one credible will tell you otherwise. Removal is always the platform’s decision.

Is this legal?

Yes. We only take on reviews that violate the platform’s own published policies, and everything goes through the platform’s official channels. We do not access your account, we do not need your login, and we do not create or buy accounts of any kind.

Do you need my login?

No. We handle the platform for you through its official channels — no forms for you to learn, no appeals to argue, and your account stays yours throughout.

How long does it take?

We do not quote a day count, because we would be guessing. A straightforward review is quicker than a contested one, and every one is decided on the platform’s schedule, not ours. Your audit says which kind yours is, and you see progress on each as it moves.

Do you guarantee removal?

No. Anyone who guarantees a removal is guaranteeing a decision that is not theirs to make. What we guarantee is the pricing: if nothing comes down, there is nothing to pay.

Do I pay anything upfront?

Not for review removal: the audit is free, there is no retainer, and you pay only for removals verified on your live profile. Social media post removal works the same way. Reputation monitoring and SEO & AI search are billed weekly, with no fixed term.

Do you use fake reviews or fake accounts?

No. We do not write, buy or incentivise reviews, and we do not create accounts. Agencies that do get their clients’ profiles penalised — the opposite of what you are paying for.

What if nothing can be removed?

Then you pay nothing for removal. We will usually suggest a different route — answering the criticism well — and be straight about whether it is worth doing.

Will this bring in more customers?

That is what it is for. People read your reviews before they call, so fewer fake one-stars and more genuine reviews mean more of them trust you enough to get in touch, and ranking on Google and in AI answers puts you in front of more of them. We report what moved, in numbers, rather than promise a figure.

From the blog

Field notes on reputation

All articles